The things people actually ask us — booking, money, medicine, and the fine print.
Getting started
Do I need a consultation before booking a treatment?+
New patients start with a free consultation that includes a complimentary Visia Skin Analysis — a $500 value. It lets your provider build recommendations from imaging rather than guesswork. Returning guests can book treatments directly online.
What is the Visia Skin Analysis?+
Visia is a clinical imaging system that photographs your skin across eight dimensions — spots, wrinkles, texture, pores, UV spots, brown spots, red areas, and porphyrins — and estimates your skin’s TruSkin Age. We use it to plan treatment and to measure your progress over time.
How do I book?+
Book online anytime through our secure Zenoti portal (every Book button on this site), call or text (770) 838-9274, or email hello@carrollcosmeticclub.com. You’ll receive text reminders 48 and 24 hours before your visit.
Who performs my treatment?+
Injectables are performed by our nurse practitioners; laser and skincare treatments by licensed, laser-certified aestheticians. Every provider works under the supervision of Dr. Sarah Wilson, MD — a dual board-certified dermatologist and fellowship-trained cosmetic surgeon.
The Club membership
What does membership cost and include?+
The Club is $99/month and includes a complimentary B12 shot at every visit, free laser hair removal touch-ups while active, 15% members-only injectable pricing, priority booking at all locations, $99 SkinWave facials, and a complimentary Visia Skin Analysis ($500 value). See The Club for details.
Is there a commitment?+
Yes — membership carries a 12-month commitment. Early cancellation incurs a $350 fee and forfeits any remaining balance. After the initial term you can cancel anytime with our membership request form; your cancellation is confirmed in writing within 1–2 business days.
Can I use my membership at any location?+
Yes. One membership covers Carrollton, Newnan, and Peachtree City.
Payments & policies
What payment methods do you accept?+
Cash, personal checks, Visa, Mastercard, American Express, Discover, debit, and HSA/FSA cards. Financing is available through CareCredit — see Financing.
What is your cancellation policy?+
We ask for 24 hours’ notice. Late cancellations and no-shows incur a $100 fee, and arriving more than 15 minutes late may require rescheduling with the same fee. This protects appointment times for every guest.
Do you sell gift cards?+
Yes — digital gift cards are available through our online store and make perfect gifts. Ask in studio or use the Book Online link to access the gift card shop.
Are results guaranteed?+
No honest medical practice guarantees cosmetic outcomes — individual results vary. What we do promise: physician-directed planning, honest candidacy assessments (including telling you when a treatment isn’t right for you), and measurement of your progress with Visia imaging.
Treatments
How often will I need Botox or Dysport?+
Results appear within 3–7 days and typically last 3–4 months. Most guests maintain with 3–4 visits per year. Club members save 15% on every one.
How many laser hair removal sessions will I need?+
Hair grows in cycles, so plan on 6–8 sessions spaced 4–8 weeks apart. Packages of five sessions cut the per-session price by more than half and include unlimited touch-ups. See pricing.
Which treatments have downtime?+
Most of our menu is low- to no-downtime: injectables, SkinWave, IPL, and the Elluminate Laser Facial. CoolPeel involves a day or two of redness; VirtueRF and SkinPen a day or two of pinkness; medium-depth chemical peels involve visible peeling on days 3–7. Your provider will map treatment timing around your calendar.
Can I be treated while pregnant or nursing?+
Most cosmetic treatments — including injectables and lasers — are deferred during pregnancy and nursing out of caution. Come in anyway: we’ll build the plan now and start the moment you’re cleared.
Still curious? Just ask.
Call or text (770) 838-9274 — or come see us. The consultation is free and the Visia scan comes with it.